Ever wait forever for someone to respond to an email? Don’t know what to do after a meeting, how to respond, or what to say? You are not sure what to say afterward, or what is the proper way to react. These are all things that are part of email etiquette. I try my best to be as respectful and responsive to my email, so that I can get the same in return, this is a major part of email etiquette. Because you don’t have the face-to-face communication, you need to be as clear as possible. This is a very large problem in communication, and is something many businesses and many people struggle with. Here are my top rules for email etiquette:
- Respond to an email within a 24 hour period Even if you don’t have an immediate answer, just responding you will get back to them soon is better than not replying for four days. It shows that you are proactive in whatever you are talking about, and you care about the person’s business and the work you are doing for them.
- Focus on one subject per email. Don’t talk about multiple projects in one email. This can lead to confusions and miscommunication. This rule isn’t for personal emails, just work related in general.
- Sign your name at the end. Businesses receive so many emails each day, so try to make it easier for them to know who they’re talking to.
- Check your grammar/spelling, or at least attempt to. I’m not a grammar-nazi, but please at least try to use proper English when you are writing emails. No smiles or slang.
- Also don’t use emoticons. Remember, if tween girls use it, maybe you shouldn’t.
- Summarize! Make your email short and sweet, get to your point, and be clear.
- Always put what the email is about in the subject line. This way people can search and find your email in a sea of spam.
- Just to clarify DON’T type in caps. No one wants to be yells at.
- Finally, please for all that is holy don’t reply all unless necessary. No one wants to read your opinion on something they’re not interested in. Unless all parties are involved, please resist the urgent.